When Conflict Becomes Opportunity
How to keep a cool head in conflict scenarios? How to manage conflict and take the best out of it? We will explore our preconceived notions and ideas on conflict through this workshop, recognizing why we associate them with adverse situations. In this way, it will be possible to identify how we will manage and solve conflicts assertively, transforming them into opportunities to create and build new ideas or situations with the use of the appropriate tools.